I cannot verify my phone number
Check SMS codes, resend options and existing-account issues.
Jules
Last Update 2 days ago
Jules sends a four-digit verification code by SMS during setup or when you add a reminder number.
To change an existing reminder number, email [email protected] from the address linked to your Jules account. Number changes go through a short review.
For further help, tell us the step that failed, the error shown and your country/carrier. Do not send verification codes, login links or credentials. Support replies by email without a guaranteed turnaround.
- Check the country code and phone number before requesting a code, for example +44 or +1 followed by your number.
- Make sure the number can receive SMS. Check your messages, blocked senders and any spam filtering.
- Enter the most recent four-digit code. Do not share this code with anyone, including support.
- If the code does not arrive, wait for Resend code to become available, then request a new one. If Jules says verification expired, request a fresh code and try again.
To change an existing reminder number, email [email protected] from the address linked to your Jules account. Number changes go through a short review.
For further help, tell us the step that failed, the error shown and your country/carrier. Do not send verification codes, login links or credentials. Support replies by email without a guaranteed turnaround.
